For questions about your order, check out our FAQ Page! Here you’ll also find answers to some commonly asked skin care questions.

Something not working for you? Or just changed your mind? Please process your return via this link.

Can’t find your answer? Or just want to say hey? Email us at info@elixisskin.com. We’d love to hear from you and will do our best to get back to you as soon as possible — usually that means within 1-2 business days. To ensure you receive our email back and it doesn’t go into spam, don’t forget to add us to your contacts list!

PLEASE NOTE: The order cut off for Christmas delivery for the US for standard shipping is December 14, 2025. For expedited shipping it is December 18, 2025. For all other countries please refer to our orders and shipping page.